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Lesson 1: Balancing Your Approach to Running a Team

Foster trust across organizational boundaries. Move confidently between big-picture thinking and practical action steps.

In life, we often have to juggle two perspectives at once — for instance, saving for a dream vacation while paying the bills, or being a supportive friend while offering a tough critique. As Professor Suzy Welch explains, leadership requires a similar balancing act. She calls this process lanaging (or, in other words, the art of blending inspiration w…

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