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Lesson 3: Avoiding One-Size-Fits-All Employee Management

Retain top talent through recognition and support. Resolve performance issues or value misalignment.

Picture this: one of your strongest employees just handed in their resignation. You’re stunned — they seemed happy, engaged, and self-sufficient. Could you have done more to keep them? Perhaps! According to Professor Suzy Welch, neglecting to celebrate and support star performers is a common management mistake — and unfortunately, not the only one.

In th…

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