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Lesson 8: Nine Principles for Success (Principles 7-9)

Acknowledge your perspective is one of many. Practice empathy and curiosity.

Being stuck in your own perspective and struggling to put yourself in someone else’s proverbial shoes can be one of the biggest triggers of conflict. Your irritation that a coworker always extends meetings by asking for items to be restated at the end (They’re stealing five minutes from your break!) might blind you to the fact they’re a visual learner w…

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