We’ve all had someone misinterpret the tone of a text or e-mail we’ve sent and been confused by their emotional or offended response. Or maybe you’ve interpreted the period at the end of a “Goodnight.” message as a slamming door when that’s not how the sender intended it. The same sort of misunderstandings are common in remote meetings as well and can m…
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Lesson 10: Addressing Tension Remotely
Avoid assumptions and address issues in the moment. Share your intent and context in remote settings.
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