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Lesson 9: Deal with Difficult Projects

Stay solutions-oriented in turbulent times. Motivate others by balancing decisiveness and transparency.

Imagine hiking up a mountain when an unexpected storm blows in. Suddenly, you find yourself drenched from torrential rains, taking scant refuge under a tree, and growing increasingly nervous about the lightning strikes a few hills over. Your companions, less experienced than you, ask, “What should we do?”

Although a natural response might be to lament yo…

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